building customer journeys together
Welcome to Orion Wayfinding
Do you want to increase visitation, improve your customer experience and grow your revenue?
We can help. Our aim is to help you meet the needs of your customers and to keep them coming back.
We design customer engagement and place-making solutions.
Our customer service models, visitor experiences, special events and wayfinding systems will attract, assist, guide and engage
your customers at your physical business location.
We have delivered customised solutions for a wide range of clients, including cultural attractions, city precincts, festivals, retail outlets and disability service providers. We have worked with private and government clients on jobs big and small.
Our approach is collaborative and informed. We get to know you and we customise our process to suit your needs. We strive to ensure that your team owns the vision and understands the plan. There is no cookie cutter in our drawer.
If you want to enhance or transform your customer experience, try us for a personalised approach and creative ideas that work. Your customers will love you for it.
Your first online consultation costs you nothing and is obligation-free.
Greg Lissaman, Director
Greg established Orion Wayfinding in 2014 as part of a tree-change move to the beautiful seaside town of Bermagui. From there, he has worked with clients in Australia and New Zealand.
Greg brings creative vision, combined with a working understanding of government and private business, and strong empathy with customers.
He has worked in the tourism, cultural attractions, events, education and arts sectors for over 30 years and is known for his innovation and drive. Greg is currently the Museums Advisor to Bega Valley Shire Council.
Prior to establishing Orion Wayfinding, Greg was Director of Visitor Experience at Australian Parliament House, Manager of Visitor Experience at Barangaroo Delivery Authority and Manager of Exhibitions and Public Programs at Museum of Australian Democracy.
Greg’s social consciousness is apparent in his work.
He believes that building meaningful connection and experiences for customers is good for business and community. He is an active volunteer. His volunteering projects include co-founding an online food tourism marketing platform – The Gourmet Coast Trail ; co-founding and chairing the Bermagui Growers and Makers Market Inc.; and authoring a Creative Arts Strategy for his local primary school.
At the same time as consulting, Greg works on his other passion - growing delicious tomatoes and basil on his family farm.
What’s in a name?
Our business name is inspired by the Orion constellation.
Visible from almost anywhere on the planet, it has been used as a navigational tool – helping people find their way for millennia.
